Client Support Specialist

7 days ago


Newport News, Virginia, United States Labor Finders Full time
We are looking for a skilled and customer-focused individual to fill the role of Client Support Specialist. As a Client Support Specialist, you will be responsible for providing top-notch customer service to our clients, responding to their inquiries, and resolving any issues that may arise. This is an exciting opportunity to join our team and take your customer service skills to the next level.

Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Build and maintain strong relationships with customers through regular communication and follow-up
  • Maintain accurate records of customer interactions and process customer accounts in a timely manner

Requirements:
  • Proven customer support experience or other experience as a client service representative
  • Strong communication and interpersonal skills
  • Familiarity with CRM systems and practices
  • Ability to work in a fast-paced environment and meet productivity standards
  • High school degree or equivalent required

Estimated Salary:$50,000 - $70,000 per year, depending on location and experience

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