Technical Support Specialist

1 week ago


Newport News, Virginia, United States Chipton Ross Inc. Full time
Job Title

Computer Support II Job Description:

Chipton-Ross is seeking a skilled Technical Support Specialist for a contract/hybrid opportunity in Newport News, VA.

Responsibilities:

  • Perform various duties in support of computer, network (LAN/WAN), and/or client server units.
  • Review input data to verify its adequacy and appropriateness for data processing and related operations.
  • Review output data to verify completeness, accuracy, and conformance to quality standards and specifications.
  • Maintain internal records and may catalog, disperse, and return tapes/disks.
  • May review daily processing logs and set or revise schedules.

Required Experience:

  • AA or other 2-year technical degree in a related discipline and 1 year of related experience.
  • Associate's Degree and 1 year of experience. 2 years of related experience can be substituted for an Associate's degree. 4 years of non-related experience can be substituted for an Associate's degree.

Key Qualifications:

  • Ability to work autonomously and escalate incidents quickly with clear and concise triage steps.
  • Common understanding of cybersecurity concepts.
  • Proficient in IT architecture and layered defense architectures.
  • Proficient in Microsoft OS administration.
  • Experience with SPLUNK or similar SIEM tools.
  • Familiar with Network defense systems (Cisco, Palo Alto FW).
  • COMP TIA/SEC+ Certification, Ethical Hacker Certification.
  • Wireshark, PCAP analysis.
  • SOC Analyst.
  • Network admin.
  • Ethical hacker.

Salary: The estimated salary range for this position is $45,000 - $65,000 per year, depending on experience.

About Us:

Our client is an award-winning engineering and construction company that values commitment, excellence, and integrity. They have built their reputation working in a broad array of public and private sectors, including local and federal government, utility, healthcare, churches, and schools.



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