Technical Support Specialist
1 week ago
Computer Support II Job Description:
Chipton-Ross is seeking a skilled Technical Support Specialist for a contract/hybrid opportunity in Newport News, VA.
Responsibilities:
- Perform various duties in support of computer, network (LAN/WAN), and/or client server units.
- Review input data to verify its adequacy and appropriateness for data processing and related operations.
- Review output data to verify completeness, accuracy, and conformance to quality standards and specifications.
- Maintain internal records and may catalog, disperse, and return tapes/disks.
- May review daily processing logs and set or revise schedules.
Required Experience:
- AA or other 2-year technical degree in a related discipline and 1 year of related experience.
- Associate's Degree and 1 year of experience. 2 years of related experience can be substituted for an Associate's degree. 4 years of non-related experience can be substituted for an Associate's degree.
Key Qualifications:
- Ability to work autonomously and escalate incidents quickly with clear and concise triage steps.
- Common understanding of cybersecurity concepts.
- Proficient in IT architecture and layered defense architectures.
- Proficient in Microsoft OS administration.
- Experience with SPLUNK or similar SIEM tools.
- Familiar with Network defense systems (Cisco, Palo Alto FW).
- COMP TIA/SEC+ Certification, Ethical Hacker Certification.
- Wireshark, PCAP analysis.
- SOC Analyst.
- Network admin.
- Ethical hacker.
Salary: The estimated salary range for this position is $45,000 - $65,000 per year, depending on experience.
About Us:
Our client is an award-winning engineering and construction company that values commitment, excellence, and integrity. They have built their reputation working in a broad array of public and private sectors, including local and federal government, utility, healthcare, churches, and schools.
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