Technical Support Specialist

5 days ago


Newport News, Virginia, United States theITSC Full time

We are seeking a Technical Support Specialist to join our team at theITSC. As a Remote IT Help Desk Agent, you will provide high-touch, white-glove support for corporate IT, business software and mobile devices issues.

Compensation: $60,000 - $80,000 per year, depending on experience.

Job Description:

The Technical Support Specialist will be responsible for providing technical assistance to clients via phone, email, and chat. You will troubleshoot and resolve technical issues related to Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, Adobe Creative Cloud applications, Windows operating systems, and mobile devices.

Required Skills and Qualifications:

  • CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications
  • Familiarity with server environments, standard network arrangements, and security concepts
  • Strong interpersonal and communication skills
  • Able to explain technical concepts in a clear, non-technical manner
  • Paying close attention to detail and following internal processes

Benefits:

We offer a competitive salary, benefits package, and opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply.



  • Newport News, Virginia, United States theITSC Full time

    Job TitleTechnical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at theITSC. This is an external, customer-facing position that requires strong technical skills and excellent communication abilities.You will be providing high-touch, white-glove support for corporate IT, business software, and mobile...


  • Newport News, Virginia, United States Acro Service Corporation Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Acro Service Corporation in Newport News, VA, USA. This is a unique opportunity to be directly involved in the evolution of the industry and work for a company consistently recognized among the Best & Brightest Companies to Work For.Schedule: 2nd and 3rd Shift –...


  • Newport News, Virginia, United States Huntington Ingalls Industries Full time

    Huntington Ingalls Industries (HII) is a leading provider of nuclear and non-nuclear ships for the U.S. Navy, as well as technology solutions that support national security.We are seeking a Senior Technical Support Specialist to join our team at Newport News Shipbuilding, one of the largest industrial employers in Virginia. This position will provide...


  • Newport News, Virginia, United States PROLIM Corporation Full time

    PROLIM Corporation is currently seeking a Technical Support Specialist to join their team in Newport News, VA.About the RoleThis role will involve resolving technical issues for clients as part of a top-notch support team. You will work on 1st, 2nd, and 3rd shifts to ensure seamless support at all times.ResponsibilitiesResolve technical issues promptly and...


  • Newport News, Virginia, United States Huntington Ingalls Industries Full time

    About the RoleWe are seeking a skilled Engineering and Technical Support Specialist to provide technical assistance to engineers on various tasks, including gathering, maintaining, formatting, compiling, and manipulating technical data. The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to produce high-quality...


  • Newport News, Virginia, United States Chipton Ross Inc. Full time

    Job TitleComputer Support II Job Description:Chipton-Ross is seeking a skilled Technical Support Specialist for a contract/hybrid opportunity in Newport News, VA.Responsibilities:Perform various duties in support of computer, network (LAN/WAN), and/or client server units.Review input data to verify its adequacy and appropriateness for data processing and...


  • Newport News, Virginia, United States Huntington Ingalls Industries Full time

    We are seeking a highly skilled Senior Technical Support Specialist to join our team at Huntington Ingalls Industries.About the Role:This position will provide technical support to engineers on a variety of technical tasks, gathering and maintaining technical data, producing engineering documentation, and performing detailed mathematical...


  • Newport News, Virginia, United States Chipton Ross Inc. Full time

    Job Overview:We are seeking a skilled Technical Support Specialist to join our team in Newport News, VA. This is a contract/hybrid opportunity that requires strong technical expertise and excellent communication skills.About the Role:This position involves providing technical support and troubleshooting services to internal and external customers. The...


  • Newport News, Virginia, United States theITSC Full time

    Job OverviewThe ITSC is seeking highly skilled agents to provide exceptional telephone technical support for Fortune 1000 organizations.This external, customer-facing position offers a unique opportunity to work from home and provide high-touch, white-glove support for corporate IT, business software, and mobile devices.


  • Newport News, Virginia, United States theITSC Full time

    Job OverviewWe are seeking experienced technical support agents to join our team at theITSC, a leading provider of expert technical support for Fortune 1000 companies.


  • Newport News, Virginia, United States Exeter Government Services LLC Full time

    Job Title: Technical Web Designer SpecialistEstimated Salary: $90,000 - $110,000 per yearWe are seeking a highly skilled Technical Web Designer Specialist to join our team at Exeter Government Services LLC. As a key member of our web development team, you will be responsible for designing and building web pages using a variety of graphics software...


  • Newport News, Virginia, United States Prolim Global Full time

    Prolim Global seeks a skilled Help Desk Technical Support Specialist to provide exceptional customer service via telephone for internal and external clients. The ideal candidate will have a strong technical background, excellent communication skills, and experience working with various applications and systems.Key ResponsibilitiesTroubleshoot and resolve...


  • Newport News, Virginia, United States Apco Technologies Full time

    Apco Technologies: Production Support SpecialistAt Apco Technologies, we are looking for a highly skilled Production Support Specialist to join our team.This role involves providing technical assistance and support for the maintenance of heavy machinery in Newport News, Virginia.The successful candidate will have a strong understanding of electrical systems,...


  • Newport News, Virginia, United States Amazing Technology Full time

    Job Summary:We are seeking a Technical Support Associate to join our team in the Newport News area. As a Technical Support Associate, you will be responsible for providing technical support and service to our clients in the region.Key Responsibilities:Provide on-site and remote support to customersPerform basic tasks associated with work requests, including...


  • Newport News, Virginia, United States Huntington Ingalls Industries Full time

    At Huntington Ingalls Industries, we are committed to building the world's most powerful and survivable naval ships and defense technology solutions.We have a unique opportunity for an Engineering Support Specialist to join our team in Newport News, Virginia. As a key member of our engineering team, you will provide technical support to engineers on various...


  • Newport News, Virginia, United States ZipRecruiter Full time

    **Job Overview**We are seeking a highly skilled and experienced Field Support Specialist to join our team. As a Field Support Specialist, you will be responsible for providing technical support and service to our clients in the Hampton, Virginia area.**Compensation & Benefits**The estimated salary for this position is $15-$20 per hour, commensurate with...


  • Newport News, Virginia, United States Jobot Full time

    OverviewWe are a leading provider of information technology, logistics management, business process re-engineering, financial management, and administrative support services for the Department of the Navy and Homeland Security. Our team of engineers, analysts, and IT professionals is dedicated to delivering high-quality solutions to our clients.Salary and...


  • Newport News, Virginia, United States Ferguson Enterprises, LLC. Full time

    About Ferguson Enterprises, LLC.Ferguson Enterprises, LLC. is a leading distributor of plumbing, HVAC, and other related products across North America. With a strong presence in the market, we offer local expertise, value-added solutions, and an extensive portfolio of products to our customers.As a Customer Support Specialist with Ferguson, you will be part...


  • Newport News, Virginia, United States Wess Technical Services Llc Full time

    Job OverviewAt Wess Technical Services Llc, we are seeking an experienced Electrical Systems Design Specialist to join our team. This individual will be responsible for designing and developing 2D drawings and 3D models of ship electrical systems, including power, lighting, internal communications/alarms, and controls.The ideal candidate will have a strong...


  • Newport News, Virginia, United States Craft and Technical Solutions, LLC Full time

    We are seeking an experienced Non-Destructive Testing Specialist to join our team at Craft and Technical Solutions, LLC in Newport News, VA. This role requires a minimum of 4 years of experience in NDT, with certification in MT, PT, and VT.Job Responsibilities:Conduct Non-Destructive Tests on various materials, structures, and components using techniques...