Food and Beverage Manager
2 weeks ago
About Us:
Situated along the renowned San Antonio River Walk, the upscale Westin Riverwalk Hotel provides our team members with the chance to work in a stunning environment, in a city steeped in history and culture.
Alongside our health insurance offerings and employer-matched 401K plan, our team members benefit from a variety of on-site perks, including complimentary meals, free public transport passes, and significantly reduced parking rates in a downtown setting.
Our associates at the Westin Riverwalk can take advantage of the Marriott Room Rate Discount program, which provides discounted room rates at thousands of hotels worldwide, many of which also offer a 20% discount on food and beverages. We invite you to become part of our team.
If you do not meet every single requirement for this position, we encourage you to apply anyway. Research indicates that women and individuals from diverse backgrounds are less likely to apply unless they meet all qualifications. At HEI, we are committed to fostering a diverse and inclusive workplace, so if you are enthusiastic about this role but your experience does not perfectly align with every qualification, we still encourage you to submit your application.
We value military experience and encourage all qualified military candidates to apply.
Overview:
Oversee and manage the Zocca Restaurant, Room Service, and other food and beverage outlets to ensure customer satisfaction, quality service, compliance with corporate/franchise policies, and adherence to federal, state, and local regulations while achieving financial objectives.
Responsibilities:
Supervise daily operations of the restaurant during breakfast, lunch, and dinner service. Manage bar operations effectively.
Handle Human Resources functions within the restaurant to attract, retain, and motivate staff; responsibilities include interviewing, hiring, scheduling, training, developing, empowering, coaching, counseling, conducting performance and salary reviews, resolving issues, facilitating open communication, and recommending disciplinary actions when necessary.
Implement company initiatives and manage restaurant operations to ensure compliance with LSOPs and SOPs, safety regulations, and federal, state, and local laws, ensuring optimal service quality and hospitality for guests.
Forecast, implement, monitor, control, and report on various restaurant budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring sufficient supplies and staff are available to deliver exceptional customer service.
Develop, recommend, and implement promotions, displays, buffet presentations, and ideas to attract more in-house guests and capture a larger share of the local market.
Oversee and maintain the cleanliness and sanitation of various outlet areas and equipment to protect assets, comply with regulations, and ensure quality service.
Perform any other job-related duties as assigned.
Qualifications:
Bachelor's degree in Hospitality Management or a related field preferred.
10+ years of experience in comprehensive Food & Beverage operations.
Requires advanced knowledge of Food and Beverage principles and practices.
Proficient in Micros and Micros Symphony systems.
Possesses extensive knowledge of food profession principles and practices, including management of personnel and complex problem-solving in food and beverage management.
Requires advanced understanding of marketing strategies and implementation, including social media and public relations.
Knowledge of hotel operations, including marketing strategies, security and safety programs, personnel and labor relations, business plan preparation, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-term planning.
Benefits:
HEI Hotels and Resorts is dedicated to providing a comprehensive benefits program that offers choices for your physical, mental, and financial well-being, creating value in your most important investment - yourself.
For your physical and mental wellness, we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield, as well as Vision insurance through EyeMed.
For your financial wellness, HEI provides a wide range of coverage, including Supplemental, Spousal, and Child Life insurance, as well as Short and Long-Term Disability plans.
Our 401(k) Savings Plan with matching contributions, along with discounts through our 'YouDecide' and Hotel Room Discount programs, provide additional incentives for choosing HEI as your future employer.
Specific details and eligibility for these programs may vary by location and employment status.
Work today, get paid today. We proudly partner with DailyPay, a voluntary benefit that allows our associates to access their earnings whenever they choose.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
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