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Outlet Manager

2 months ago


San Antonio Texas, United States Hotel Contessa Full time
About Hotel Contessa

Hotel Contessa is a luxurious all-suite retreat located on San Antonio's renowned Riverwalk. Our stylish suites are designed to reflect the city's rich history and vibrant culture, providing a unique and memorable experience for our guests.

Job Summary

We are seeking an experienced Outlet Manager to oversee the day-to-day operations of our restaurant, room service, and other food and beverage outlets. The successful candidate will be responsible for ensuring exceptional customer satisfaction, quality service, and compliance with corporate policies and regulations.

Key Responsibilities
  • Manage the overall operations of the restaurant, room service, and other food and beverage outlets, including menu planning, inventory management, and staff supervision.
  • Develop and implement strategies to increase revenue and profitability, while maintaining high-quality service standards.
  • Collaborate with the culinary team to create innovative menus and promotions that showcase our hotel's unique offerings.
  • Ensure compliance with health and safety regulations, as well as corporate policies and procedures.
  • Manage labor costs, inventory, and other expenses to achieve budgetary goals.
  • Develop and implement marketing plans to promote our food and beverage outlets and increase sales.
  • Recruit, train, and develop a high-performing team of associates to deliver exceptional customer service.
  • Monitor and analyze sales data, customer feedback, and market trends to inform business decisions.
Requirements
  • Minimum of two years of post-high school education.
  • Minimum of five years of experience in a related position, preferably in the hotel industry.
  • Advanced knowledge of food and beverage management, including menu planning, inventory management, and staff supervision.
  • Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.
  • Ability to work effectively under time constraints and deadlines.
Benefits

Hotel Contessa offers a comprehensive benefits package, including competitive medical and dental insurance, vision insurance, and a 401(k) savings plan with matching funds. We also offer a wide range of discounts and perks, including free meals, uniforms, and a fun work environment.

Equal Opportunity Employer

Hotel Contessa is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all individuals.