Game Experience Ambassador

3 days ago


Milford, Connecticut, United States Dave & Buster Full time
Experience the Excitement of Dave & Buster's

We're looking for a highly motivated and charismatic individual to join our team as a Guest Services Representative. As a Game Experience Ambassador, you will be responsible for providing an unparalleled guest experience through exceptional service and a deep understanding of our Midway offerings.

About the Role:
This is a unique opportunity to work in a fast-paced environment where no two days are ever the same. You will be required to work collaboratively with your colleagues to ensure that every guest leaves feeling valued and entertained.

Key Responsibilities:
- Deliver exceptional customer service by greeting guests with a positive attitude and enthusiasm
- Provide game assistance by promptly notifying Support Technicians or Management as needed
- Manage wait times and communicate information as needed to Guests, Team Members, and Managers
- Assist Guests with all requests and answer questions as needed, making recommendations on items when applicable
- Ensure everything was satisfactory and invite Guests to return, practicing proper cost controls by accurately weighing tickets and scanning merchandise

What We Offer:
- Competitive salary range: $15.69 - $17.19 per hour
- A fun and dynamic work environment
- Opportunities for professional growth and development
- A comprehensive benefits package, including medical, dental, vision, 401K, and FREE GAMES

Requirements:
- Must be at least 16 years of age
- Ability to work in a noisy, fast-paced environment with distracting conditions
- Strong communication and interpersonal skills
- Ability to lift and carry up to 30 pounds

Salary Range:
$15.69 - $17.19 per hour

Dave and Buster's is proud to be an E-Verify Employer where required by law.

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