Site Reliability Engineer

4 weeks ago


Washington, Washington, D.C., United States Harbor Compliance Full time
About Harbor Compliance

Harbor Compliance is a leading provider of regulatory compliance solutions for businesses and nonprofits. We are committed to simplifying the regulatory challenges of our clients through innovative technology solutions.

Job Overview

The Site Reliability Engineer will play a critical role in ensuring the availability, scalability, and security of our Linux-based infrastructure. This includes developing and executing robust infrastructure strategies that align with our business goals.

Key Responsibilities
  • Ensure optimal availability of our SaaS platform for all users by maintaining and upgrading infrastructure.
  • Design and implement infrastructure solutions that adhere to industry best practices for scalability, reliability, and observability.
  • Continuously measure and enhance system performance, focusing on efficient and effective solutions.
  • Diagnose and remediate production issues in collaboration with cross-functional teams, ensuring swift resolution and minimal disruption.
  • Influence software design and architecture decisions as the subject matter expert on infrastructure, promoting best practices and system performance.
  • Develop and maintain comprehensive system documentation, including playbooks and instruction manuals, to support ongoing operations and crisis management.
Requirements
  • Proven experience in building and supporting client-facing SaaS applications on Linux platforms (RHEL, CentOS, Ubuntu).
  • Skilled in utilizing major cloud service providers (Azure, AWS, GCP) for infrastructure management.
  • Proficient with infrastructure as code frameworks such as Ansible and Terraform.
  • Experienced in developing and managing CI/CD pipelines with tools like CircleCI and Jenkins.
  • Familiar with version control systems, particularly Git.
  • Strong background in system monitoring using platforms like New Relic.
  • Knowledgeable in both SQL and NoSQL database technologies.
  • Effective in programming or scripting languages.
  • Exceptional troubleshooting and problem-solving capabilities.
Preferred Qualifications
  • Bachelor's degree in Computer Science or a related technical field.
  • In-depth experience with Azure-specific services and Kubernetes in a production environment.
  • Expertise in identity and access management.
What We Offer

Competitive salary and generous benefits including paid time off; seven paid holidays; health plan including medical, dental, vision, and life insurance; and a 401(k) retirement plan with a company match program.

We are an equal-opportunity employer and welcome applications from qualified candidates.



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