Food and Beverage Supervisor

5 days ago

Omaha, Nebraska, United States Atrium Hospitality Full time

Hotel: Omaha Embassy Suites

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

Primary Purpose:

The primary objective of the Food and Beverage Supervisor is to provide guests with an exceptional dining experience while ensuring that all staff members meet brand standards and exceed guest expectations.

Key Responsibilities:

  • Supervise and direct the prompt, efficient, and friendly serving of all food and beverage staff;
  • Conduct appropriate training, coaching, and accountability of food and beverage staff when service, performance, or cleanliness standards are not met;
  • Ensure all opening and closing side work is completed on a daily basis;
  • Work quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow-through with appropriate manager(s);
  • Act as a liaison between the kitchen and front-of-house staff;
  • Assist other staff members in their job duties as necessary, including bartending, bussing, cooking, and serving;
  • Assist with ordering supplies and equipment while controlling costs;
  • Responsible for scheduling staff to ensure adequate coverage for business needs and that staff are provided the opportunity to take all required meal and rest breaks;
  • Adhere to Health Department guidelines for food handling and sanitation so that guests and staff will not be at risk of cross-contamination, including keeping the compartment sink, sideboards, and refrigerators clean and sanitized;
  • Follow all company safety and security policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management;
  • Any and all other work as required to complete the primary purpose of the position.

Requirements:

  • At least six months of experience in a server or related capacity;
  • Prior supervisor/leadership experience;
  • Prior customer service experience;
  • Prior related hotel experience;
  • High school diploma or equivalent;
  • Food Safety Training certified or become certified within the first 60 days of employment;
  • Alcohol Awareness certified or become certified within the first 60 days of employment;
  • Able to lift a minimum of 50 pounds occasionally and 20 pounds regularly;
  • Able to bend and squat repeatedly;
  • Able to walk and stand for the duration of the scheduled shift;
  • Flexible to work day shifts, early mornings, evenings, nights, weekends, and holidays.

Benefits:

  • Daily Pay;
  • Significant Travel Discounts on Marriott and/or Hilton properties;
  • 401k Plans;
  • Medical Insurance;
  • Other property-specific benefits;
  • Internship programs, training, and development opportunities;
  • Over 80 hotels offering incredible opportunities for career-driven associates.

Equal Employment Opportunity:

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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