Sales and Customer Service Representative
4 days ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Representative at Massage Envy, you\u2019ll have the opportunity to make a real difference in people\u2019s lives while growing your skills and career.
Key Responsibilities:
- Provide outstanding customer service and ensure every guest feels valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, and encouraging homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, answering phone calls, and addressing questions
- Help grow and retain a client base through in-person and phone/email outreach
What We Offer:
- Competitive base pay plus bonuses and commissions
- Paid time off for full-time employees
- Employee referral bonus program
- Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- A free massage, skincare, or stretch service each month
- 40% off all skincare products
Requirements:
- Available to work nights and/or weekend shifts
- High school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- Supporters of total body care with a general knowledge of massage and skin care services
Join Our Community:
At Massage Envy, we\u2019re committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. If you\u2019re ready to join a growing community with experienced professionals who share your passion, we can\u2019t wait to meet you
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