Customer Service Representative

7 hours ago

Palm Coast, Florida, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to customers, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Sales: Meet or exceed sales targets by identifying customer needs and presenting relevant products and services.
  • Relationship Building: Develop and maintain strong relationships with customers, understanding their needs and preferences to provide personalized service.
  • Product Knowledge: Stay up-to-date on product features, benefits, and applications to provide accurate and informed advice to customers.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to company standards and procedures.
  • Teamwork: Collaborate with colleagues to achieve sales goals, share knowledge, and support each other in providing excellent customer service.
Requirements
  • Age: Must be at least 18 years old.
  • Language: Must be able to read, write, comprehend, and communicate in English and Spanish.
  • Physical Demands: Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally.
  • Availability: Must be willing to work a variety of shifts, including evenings and weekends.
Preferred Qualifications
  • Driver's License: Possession of a valid, unrestricted driver's license.
  • Education: High school diploma or equivalent.
  • Experience: Previous experience in a sales, customer service, or retail environment.
About Us

Sherwin-Williams is a leading manufacturer of paints, coatings, and related products. We are committed to providing our customers with exceptional service, quality products, and a positive shopping experience. Our company values diversity, equity, and inclusion, and we strive to create a workplace that is welcoming and inclusive for all employees.

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