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Sales and Customer Service Representative

2 months ago

Palm City, Florida, United States Massage Envy Full time

About Us:

Massage Envy is a leading provider of massage therapy and wellness services, dedicated to helping individuals achieve their health and wellness goals.

Job Summary:

We are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team. As a Sales and Customer Service Representative, you will be responsible for selling our wellness programs, booking clients for future services, and promoting our retail products.

Key Responsibilities:

  • Sell the Massage Envy Wellness Program to clients and promote our services and products.
  • Book clients for future services and encourage home-care retail purchases based on service provider recommendations.
  • Meet or exceed sales goals set by management and be open to learning new skills through in-house training.
  • Provide outstanding customer service and promote the value of total body care by educating clients on new and expanded services.
  • Drive member retention through outreach and communication with current members.

Requirements:

  • Previous sales experience is a must.
  • Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.
  • Masters of customer service who make everyone they interact with feel valued and supported.
  • Great teammates who can work well with others in a fun and fast-paced environment.

Perks and Benefits:

  • A healthy compensation plan that rewards your hard work with $14.00 per hour, plus enhancements bonuses, membership sales bonuses, and gift card sales bonuses.
  • Benefits that help you take care of yourself, including free service once a month.
  • Training to help you grow and refine your sales and customer service skills.
  • Opportunity for growth within the company.

Culture and Support:

  • Trained leadership that is invested in your success.
  • Award programs, such as Sales Associate of the Year.
  • A caring community that strives to celebrate individuality and share knowledge.