Medical Office Coordinator

6 hours ago


Summerville, South Carolina, United States Palmetto Primary Care Physicians Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Front Desk professional to join our team at Palmetto Primary Care Physicians. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare teams.

Key Responsibilities
  • Welcoming patients and visitors, answering inquiries, and directing them to the appropriate staff member
  • Utilizing electronic health records to manage patient schedules, appointments, and medical information
  • Handling patient calls, responding to inquiries, and resolving issues in a timely and professional manner
  • Evaluating daily schedules to ensure efficient patient flow and minimize missed appointments
  • Verifying patient demographics, insurance, and medical information to ensure accurate billing and records
  • Collecting co-pays and patient payments, and processing transactions in a secure and efficient manner
  • Checking patients in and out, making follow-up appointments, and ensuring a smooth patient experience
  • Maintaining a clean and organized reception area, including inventory management and equipment maintenance
  • Providing exceptional customer service, responding to patient concerns, and resolving issues in a professional and empathetic manner
  • Collaborating with healthcare teams to ensure seamless patient care and efficient operations
Requirements
  • High school diploma or equivalent required; 0-2 years of experience in a medical office setting preferred
  • Excellent communication, organizational, and interpersonal skills
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple responsibilities
  • Proficiency in electronic health records and medical software
  • Ability to maintain confidentiality and handle sensitive patient information


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