Customer Service Representative

2 weeks ago


Tampa, Florida, United States Chadwell Supply Full time
Job Overview

At Chadwell Supply, we are seeking a highly skilled and detail-oriented individual to join our team as a Renovation Coordinator. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer service and ensuring seamless operations.

Key Responsibilities
  • Field all incoming renovation-related inquiries via various channels and distribute as necessary.
  • Maintain accurate documentation of Quotes and Orders, ensuring timely delivery and meeting customer expectations.
  • Process Quotes, Orders, and Returns in a timely manner, adhering to established turnaround times.
  • Review and process Return Authorizations (RGA) promptly, minimizing delays and ensuring customer satisfaction.
  • Monitor Renovation queues, ensuring efficient processing and timely completion of tasks.
Requirements
  • Excellent interpersonal skills, with the ability to effectively communicate with vendors, managers, and coworkers.
  • Proficiency in Microsoft Outlook, Word, and Excel, with strong analytical and problem-solving skills.
  • Ability to work in a self-managed team environment, prioritizing tasks, and meeting deadlines.
What We Offer
  • Competitive hourly wage of $17/hour.
  • Full-time schedule, Monday-Friday, 9 am - 6 pm, with guaranteed 40 hours per week and hybrid opportunities available upon completion of training.
  • A comprehensive benefits package, including medical, dental, vision, life insurance, disability, 401K, and paid time off.
  • Employee discount program and opportunities for long-term career growth within the company.


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