Front Desk Night Auditor

4 weeks ago


Seattle, Washington, United States Spire Hospitality Full time
Job Title: Front Desk Night Auditor

Job Summary:

We are seeking a highly skilled and detail-oriented Front Desk Night Auditor to join our team at Spire Hospitality. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.

Key Responsibilities:

  • Deliver exceptional service to guests, responding promptly and effectively to their needs and requests.
  • Prepare and balance daily financial reports, including revenue and settlement accounts.
  • Enter revenue, expenses, and allowances into the computer system to generate daily reports.
  • Conduct check-ins, check-outs, and answer phone calls with professionalism and courtesy.
  • Resolve guest concerns with attentive service recovery.

Requirements:

  • High school diploma or equivalent required.
  • 1 year of experience as a Guest Services Agent required.
  • Knowledge of accounting operations, including accounts receivable, accounts payable, and server service fees.
  • Basic mathematical skills to prepare financial reporting.
  • Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel.
  • CPR/First Aid Certification.
  • Previous experience with hotel PMS systems a plus.

What We Offer:

Spire Hospitality offers a comprehensive benefits package, including early pay or earned wage access, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- and long-term disability, paid time off, wellness programs, and wonderful hotel discounts.

Why Join Us:

At Spire Hospitality, we are committed to creating memorable guest experiences and delivering best-in-class service. We offer a supportive and dynamic work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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