Front Desk Night Auditor
4 weeks ago
Job Summary:
We are seeking a highly skilled and detail-oriented Front Desk Night Auditor to join our team at Spire Hospitality. As a Night Auditor, you will play a critical role in ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.
Key Responsibilities:
- Deliver exceptional service to guests, responding promptly and effectively to their needs and requests.
- Prepare and balance daily financial reports, including revenue and settlement accounts.
- Enter revenue, expenses, and allowances into the computer system to generate daily reports.
- Conduct check-ins, check-outs, and answer phone calls with professionalism and courtesy.
- Resolve guest concerns with attentive service recovery.
Requirements:
- High school diploma or equivalent required.
- 1 year of experience as a Guest Services Agent required.
- Knowledge of accounting operations, including accounts receivable, accounts payable, and server service fees.
- Basic mathematical skills to prepare financial reporting.
- Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel.
- CPR/First Aid Certification.
- Previous experience with hotel PMS systems a plus.
What We Offer:
Spire Hospitality offers a comprehensive benefits package, including early pay or earned wage access, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- and long-term disability, paid time off, wellness programs, and wonderful hotel discounts.
Why Join Us:
At Spire Hospitality, we are committed to creating memorable guest experiences and delivering best-in-class service. We offer a supportive and dynamic work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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