Resort Front Desk Agent

3 days ago


Port Aransas, Texas, United States CCMS LLC Full time
Role Description

We are looking for a Resort Front Desk Agent to provide exceptional customer service and support to our guests. As a key member of our team, you will be responsible for ensuring that every guest has a positive experience with us.

A competitive salary of $42,000 - $52,000 per year reflects the importance of this role in delivering outstanding guest experiences. We offer a range of benefits, including paid vacation after one year of employment, paid holidays, and fully paid benefits after 60 days of employment.

Key Responsibilities:

  • Providing exceptional customer service to our guests
  • Answering phone calls and responding to guest inquiries
  • Making reservations and checking guests in and out
  • Resolving guest concerns and complaints

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work flexible hours, including nights, holidays, and weekends
  • Self-motivated and proactive approach to problem-solving
  • Detailed-oriented and organized with excellent time management skills

Benefits:

  • Paid vacation after one year of employment
  • Paid holidays
  • Competitive pay package
  • Fully paid benefits after 60 days of employment (medical, dental, vision, and life insurance)


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