Human Resources Business Partner
4 weeks ago
As a Client HR Business Partner at Paychex, you will play a critical role in ensuring overall client satisfaction with our products and services. You will work closely with a small client demographic or less complex client base to assist with HR needs, maintaining ongoing relationships with client contacts and serving as the primary point of contact for HR services.
Key Responsibilities
- Services clients both remotely and in-person, providing consultative guidance to ensure appropriate resolution of client issues.
- Partners and collaborates with internal departments/subject matter experts in delivering actionable responses or plans to clients' concerns.
- Provides consultative guidance and advice to clients in the areas of Performance Management, Recruiting and Retention Strategies, Compensation, Performance Development, Employee Engagement, and Culture Enhancement.
- May support PEO clients with set-up of EPLI insurance, with assistance from other internal business partners.
- May conduct open enrollment meetings for PEO clients, advising on benefit plan selection and contribution strategies.
- Communicates and interprets HR policies and procedures, providing remedies for any employee relations issue that may arise.
- Seeks appropriate guidance and support from HR Coach as applicable.
- Provides turnover analysis, action planning, and offers unemployment escalation assistance.
- Maintains an awareness of HR trends and conducts training based on available resources.
- Promotes high-quality customer service to clients.
Qualifications
Bachelor's Degree - Preferred
1-3 years of experience in HR, or the equivalent combination of education and experience. Consideration may be given to a candidate with experience in lieu of a degree.
Compensation
In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $ - $ hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position.
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