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Store Operations Manager
2 months ago
Pure Raw Juice is seeking a seasoned Store Operations Manager to spearhead the success of our juice bar. As a key member of our team, you will be responsible for driving sales, ensuring exceptional customer service, and maintaining high standards of quality and cleanliness.
Key Responsibilities:
- Operational Excellence:
- Oversee daily store operations, ensuring compliance with company policies, procedures, and quality standards.
- Manage inventory, place orders, and optimize operational efficiency to minimize waste and maximize profitability.
- Team Leadership:
- Recruit, train, and develop a high-performing team of retail professionals.
- Schedule shifts, provide guidance, and address performance issues to ensure seamless store operations.
- Sales and Customer Service:
- Drive sales growth through data analysis and implementation of effective sales strategies.
- Provide exceptional customer service, addressing inquiries and resolving complaints in a timely and professional manner.
- Quality Control and Cleanliness:
- Maintain high standards of quality and cleanliness in all aspects of store operations.
- Conduct regular checks to ensure adherence to food safety practices and maintain a clean and safe store environment.
- Financial Management:
- Manage store financials, controlling costs and monitoring expenses to ensure profitability.
- Prepare reports and analyze sales data to inform business decisions and drive growth.
- Communication and Reporting:
- Maintain effective communication with the management team and other stakeholders.
- Collaborate on new initiatives, policies, and procedures to drive business success.
Requirements:
- Previous experience in retail or food service management.
- Strong leadership and interpersonal skills, with the ability to motivate and develop a high-performing team.
- Excellent customer service and communication abilities, with a focus on delivering exceptional customer experiences.
- Knowledge of raw juice preparation and health benefits is a plus.
- Familiarity with inventory management and financial analysis.
- Understanding of health and safety regulations.
- Strong organizational and problem-solving skills, with the ability to work in a fast-paced environment.