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Store Operations Manager

2 months ago


LuthervilleTimonium, United States PURE RAW JUICE Full time
Job Overview

Pure Raw Juice is seeking a seasoned Store Operations Manager to spearhead the success of our juice bar. As a key member of our team, you will be responsible for driving sales, ensuring exceptional customer service, and maintaining high standards of quality and cleanliness.

Key Responsibilities:

  • Operational Excellence:
    • Oversee daily store operations, ensuring compliance with company policies, procedures, and quality standards.
    • Manage inventory, place orders, and optimize operational efficiency to minimize waste and maximize profitability.
  • Team Leadership:
    • Recruit, train, and develop a high-performing team of retail professionals.
    • Schedule shifts, provide guidance, and address performance issues to ensure seamless store operations.
  • Sales and Customer Service:
    • Drive sales growth through data analysis and implementation of effective sales strategies.
    • Provide exceptional customer service, addressing inquiries and resolving complaints in a timely and professional manner.
  • Quality Control and Cleanliness:
    • Maintain high standards of quality and cleanliness in all aspects of store operations.
    • Conduct regular checks to ensure adherence to food safety practices and maintain a clean and safe store environment.
  • Financial Management:
    • Manage store financials, controlling costs and monitoring expenses to ensure profitability.
    • Prepare reports and analyze sales data to inform business decisions and drive growth.
  • Communication and Reporting:
    • Maintain effective communication with the management team and other stakeholders.
    • Collaborate on new initiatives, policies, and procedures to drive business success.

Requirements:

  • Previous experience in retail or food service management.
  • Strong leadership and interpersonal skills, with the ability to motivate and develop a high-performing team.
  • Excellent customer service and communication abilities, with a focus on delivering exceptional customer experiences.
  • Knowledge of raw juice preparation and health benefits is a plus.
  • Familiarity with inventory management and financial analysis.
  • Understanding of health and safety regulations.
  • Strong organizational and problem-solving skills, with the ability to work in a fast-paced environment.