Operations Team Leader
2 weeks ago
Are you passionate about contributing to a thriving organization? At Surface Experts of Central Orlando, we prioritize the growth and success of our team members, fostering an environment where autonomy and accountability are key.
We are in search of an Operations Supervisor who will be instrumental in forging relationships with clients in sectors such as property management and facility upkeep. This role involves overseeing and mentoring a dedicated team of technicians, ensuring they are well-equipped to deliver exceptional service.
The ideal candidate will exemplify our core principles of Service Orientation, Problem Solving, and Process Trust.
Benefits of the Role:- Attractive salary with vehicle allowance
- Paid time off including holidays
- Opportunities for career progression
- Performance-based bonuses
- Engage with 10-15 client contacts daily
- Conduct site visits, make calls, and follow up through email
- Collaborate with diverse industries including Property Management, Hospitality, and Construction
- Lead and manage a team of technicians, overseeing inventory, training, and scheduling
- Execute daily maintenance tasks
- Assist technicians in troubleshooting issues
- Maintain accurate records in the CRM system
- Provide regular and detailed reports
- Work collaboratively to identify new business leads and opportunities
- Goal-oriented, self-driven, and enthusiastic
- Valid driver's license with a clean driving record
- Professional demeanor with a focus on service
- Able to thrive in a metrics-driven environment
- Basic understanding of the property or construction sector
- Experience in a trade with a willingness to acquire new skills
- Proven leadership experience with technician teams
Flexible work-from-home options are available for this position.
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