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Retail Operations Leader

2 months ago

Orlando, Florida, United States Bealls Full time

Position Overview - Retail Operations Leader

Join a dynamic team that prioritizes a people-centric philosophy in all aspects of our operations. Bealls, a family-owned and operated entity, is dedicated to providing quality service and value to our customers.

As we expand into new territories and enhance our market presence, we are committed to fostering an environment that values authenticity, accountability, and work-life balance for our associates.

If you are a motivated leader who thrives in a vibrant and fast-paced setting, enjoys collaborating with exceptional team members, and is passionate about customer engagement, you will appreciate the supportive culture at Bealls.

As a Retail Operations Leader, you will have the authority to make impactful decisions that elevate the customer experience and surpass expectations.

Key Responsibilities:

People Development:

  • Mentoring, coaching, and assessing management and staff talent.
  • Implementing sustainable talent strategies that align with team and organizational growth.
  • Recruiting and managing a diverse team of associates and leaders.
  • Investing in ongoing training and development for yourself and your team.
  • Inspiring and motivating your team to achieve results through effective feedback and coaching.
  • Fostering a collaborative and engaging work environment.

Business Impact:

  • Driving overall store sales and understanding your contribution to sales growth and profitability.
  • Establishing a customer-focused culture throughout the store.
  • Utilizing customer feedback tools to implement changes that enhance the shopping experience.
  • Promoting our loyalty and credit programs to ensure your team effectively communicates their benefits to customers.
  • Overseeing operational accuracy and efficiency.
  • Executing merchandising strategies and maintaining brand consistency.
  • Performing additional responsibilities as required.

Qualifications for Success:

  • Proficient in coaching and engaging associates with diverse experience levels.
  • Ability to build rapport and communicate effectively to enhance team performance.
  • Capability to interpret and apply company policies and procedures.
  • Familiarity with retail management tools and software.
  • Ability to work independently and collaboratively within a team.
  • Setting goals and holding yourself and others accountable to high standards.

Desired Attributes:

  • High School Diploma or equivalent; college degree preferred.
  • 2-3 years of management experience preferred.
  • Strong interpersonal and communication skills.
  • Effective problem-solving abilities.
  • Willingness to work flexible hours, including evenings and weekends.

Physical Requirements:

  • Must possess adequate vision, speech, hearing, and physical ability to perform essential job functions.
  • Ability to lift, push, pull, and carry at least 20 pounds.
  • Full body mobility including bending, stooping, twisting, and reaching.
  • Valid driver's license and reliable transportation are required.