Community Engagement Specialist

7 days ago

Sacramento, California, United States Vynca Full time

Vynca is a dynamic organization passionate about transforming care for individuals with complex needs. Our team is dedicated to delivering exceptional patient engagement and community outreach services.

Job Overview

This role is an exciting opportunity to join our entrepreneurial community as a Community Liaison, working closely with the enhanced care management team to develop and maintain new contacts and partnerships in the community.

We are seeking a self-motivated, energetic, and compassionate individual with a strong background in community support and patient engagement. The ideal candidate will have experience in healthcare sales or at a community-based organization and be knowledgeable about the local healthcare landscape and/or community resources.

  • Key Responsibilities:
  • Build and maintain relationships with community stakeholders, including resource centers, medical facilities, and advocacy groups.
  • Drive referrals into Vynca care programs - primarily Enhanced Care Management.
  • Continuously expand knowledge and understanding of community services and resources; maintain frequent contact with community agencies serving vulnerable populations.
  • Understand local market dynamics and agency strengths.
  • Develop and execute strategic marketing plans.
  • Identify and communicate cultural issues affecting members.
  • Track sales activities and conduct presentations.
  • Support community events and maintain high customer service standards.
  • Serve as a liaison between patients and practices.
  • Strengthen referral partnerships through outreach efforts.

Requirements:

  • 2 years of experience in healthcare sales or at a community-based organization required.
  • Ideal candidates will have knowledge of the local healthcare landscape and/or community resources, although not required.
  • Experience working with underserved communities and in healthcare.
  • Experience & comfort using technologies such as a computer, telephone, and various types of electronic health record (EHR) platforms to document patient interactions and schedule patients for appointments.
  • Experience working in a CRM, Salesforce experience preferred.
  • Must possess strong organizational skills.
  • Ability to work independently.
  • Proficient with Microsoft and Google applications.
  • Strong communication, speaking, and presentation skills.
  • Strong motivational skills, including conflict/dispute resolution techniques.
  • Must have access to a reliable internet connection.
  • Valid driver's license and reliable, insured, and registered automobile.

Compensation & Benefits

The estimated salary for this position ranges between $65,000 and $75,000 annually, with the added benefit of an uncapped commission structure. Additionally, full-time employees are eligible for benefits such as medical, dental, and vision insurance, income protection benefits, PTO, company holidays, 401k, and access to other wellness benefits.

Vynca is an equal opportunity employer and is committed to fostering an inclusive workplace. We value all applicants regardless of race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other protected group under federal, state, or local law.

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