Meat Department Associate
1 day ago
Festival Foods is seeking a highly skilled and detail-oriented Meat Utility Worker to join our team. As a Meat Utility Worker, you will play a critical role in ensuring the highest quality products are delivered to our customers.
Essential Duties and Responsibilities- Assist guests with locating items on or off the sales floor, providing exceptional customer service and ensuring a positive shopping experience.
- Receive, prepare, and fulfill guest orders and other special requests, maintaining a high level of accuracy and efficiency.
- Provide excellent guest services by professionally answering department telephone or in on the sales floor, addressing guest concerns and resolving issues in a timely and professional manner.
- Wrap meat and seafood in appropriate packaging, ensuring all products are properly labeled and presented.
- Ensure accurate pricing on items within displays and sales floor, filling, rotating, and removing product according to date to maintain a high level of quality and freshness.
- Support teammates and positively contribute to the culture of the Meat Department, promoting a collaborative and inclusive work environment.
- Address guest concerns and resolve issues by practicing the boomerang principal, ensuring all guests receive a positive and satisfying experience.
- Ensure high standard quality control by inspecting, rotating, maintaining proper temperatures, and replenishing all meat products on display, maintaining a clean and safe working environment.
- Maintain proper inventory levels in Meat Department (containers, wraps, tags, etc.), ensuring all necessary supplies are available to meet customer demands.
- Maintain food safety logs and lead by example through following proper procedures, ensuring all food safety protocols are followed and maintained.
- Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm, maintaining a high level of productivity and efficiency.
- Perform other duties as assigned, supporting the Meat Department team in achieving our goals and objectives.
- Ability to deal tactfully and effectively with customers and all personnel, maintaining a positive and professional attitude in all interactions.
- Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment, ensuring clear and effective communication at all times.
- Complete understanding of all safety requirements and company safety policies, maintaining a safe and healthy work environment.
- Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises, ensuring all safety protocols are followed and maintained.
- Stand in one place for a long period of time, bend, stoop, and kneel regularly, maintaining a high level of physical stamina and endurance.
- Full range of upper body motion, including lifting, bending, and reaching, ensuring all tasks are performed with ease and efficiency.
- Lifting up to 80 pounds on an occasional basis, maintaining a high level of physical strength and endurance.
- Occasional exposure to extreme temperatures such as freezers, coolers, kitchens, and sales floor, maintaining a high level of adaptability and flexibility.
- Repetitive motion of hands and wrists, ensuring all tasks are performed with ease and efficiency.
- Ability to work in a fast-paced environment, maintaining a high level of productivity and efficiency.
The Meat Utility Worker is an hourly position that may be part-time or full-time, with a flexible schedule that may include mornings, afternoons, evenings, weekends, and holidays.
Benefits OverviewFestival Foods offers a comprehensive benefits package, including:
- Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household
- Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
- Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
- Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
- Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates 'free' ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.
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