Cloud Infrastructure Director

4 weeks ago


Neptune City, New Jersey, United States Springpoint Living Full time
Job Title: Director of Cloud and Infrastructure Technology

Springpoint Senior Living, Inc. is seeking a highly skilled Director of Cloud and Infrastructure Technology to lead our technology infrastructure and operations team.

Key Responsibilities:
  • Lead the development and implementation of cloud-based production systems to ensure availability, performance, and scalability.
  • Manage and innovate processes, automation, and tooling to improve product and services' availability, scalability, latency, and efficiency.
  • Define and implement strategies, processes, and procedures for 24x7 site reliability, run books, escalation workflows, production incident resolution, and disaster recovery plans.
  • Oversee all Cloud, Network, Desktop, Server, Microsoft 365, and related enterprise computing software.
  • Manage outsourced helpdesk and desktop support to optimize end-user experience.
  • Oversee budgeting for desktop, technology infrastructure, and cloud computing.
  • Ensure information security execution.
  • Research and implement technological solutions to problems and technical opportunities.
  • Effectively communicate with all levels of management and across all functional areas regarding applicable IT priorities and project statuses.
Requirements:
  • BS in Life Sciences, Engineering, or IT-related discipline preferred or applicable work experience.
  • 10+ years of experience.
  • Expertise in Microsoft 365 (M365), Helpdesk Management, Server, Networking, and multi-site environments.
  • Strong Incident Management, Trouble Shooting, and Root Cause.
  • Proficient in Information Security, preferably in a healthcare environment.
Benefits:
  • Comprehensive benefits package including medical, dental, vision, RX plans, 401(k) with company match, PTO, holidays, flexible spending accounts, supplemental life insurance, employee bonus referral program, employee assistance program, wellness program, and tuition reimbursement.


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