Front Desk Associate

14 hours ago


Mount Pleasant, Michigan, United States Somerby Mount Pleasant Full time
Job Opportunity

We are seeking a highly skilled and compassionate Front Desk/Concierge to join our team at Somerby Mount Pleasant.

Key Responsibilities:

  • Provide exceptional customer service to residents and visitors, ensuring a warm and welcoming experience.
  • Manage the front desk sign-in and sign-out process for visitors and vendors, maintaining accurate records.
  • Handle and direct incoming phone calls, responding to inquiries and resolving issues promptly.
  • Inform residents or staff of the arrival of guests, packages, and deliveries, ensuring timely communication.
  • Accommodate residents' requests for assistance, referring to other staff as necessary.

Requirements:

  • High school diploma or equivalent (GED)
  • CPR certification
  • At least 1 year of related work experience

What We Offer:

  • $1,000 Employee Referral Bonus
  • Tuition reimbursement
  • Competitive pay
  • 401(k) with company match
  • Next Day Pay with PayActiv
  • Excellent Benefits
  • A supportive and inclusive work environment

EEO Statement:

Somerby Mount Pleasant is an equal opportunity employer, committed to creating an inclusive environment where all associates have a strong sense of belonging. We celebrate diversity and welcome applications from qualified candidates without regard to race, color, religion, gender, gender identity or expression, family/marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, veteran status, or any other status protected by law.



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