Client Care Associate

6 days ago


Apex, North Carolina, United States Novanta Full time
Join Our Team at Novanta

We are seeking an experienced Client Care Associate to join our team at Novanta. As a member of our global organization, you will have the opportunity to work with innovative technologies and collaborate with talented individuals.

In this role, you will provide excellent customer service by processing orders, handling inquiries, and resolving basic issues. Your excellent written and verbal communication skills will enable you to effectively communicate with customers via phone, email, or chat. You will also be responsible for entering and maintaining accurate customer orders using various software applications.

We offer a competitive salary of approximately $55,000 - $70,000 per year, depending on location and experience. Our benefits package includes opportunities for growth and development, as well as a supportive and dynamic work environment.

The ideal candidate will possess excellent technical aptitude and a willingness to learn new software systems. A positive attitude, keen attention to detail, and strong interpersonal skills are essential for success in this role. If you are dedicated to delivering exceptional customer experiences and are eager to contribute to a forward-thinking organization, we encourage you to apply.

  • Estimated Salary: $62,500/year (based on national averages)
  • Job Type: Full-time


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