Housekeeping Professional

7 days ago


Dublin, Ohio, United States Shaner Hotel Group Full time
Job Summary

We are seeking a highly motivated and detail-oriented Guest Room Attendant to join our team at Shaner Hotel Group. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and guest satisfaction.

Key Responsibilities
  • Clean and service guest rooms to the hotel's established standards of cleanliness, including making beds, changing linens, and restocking amenities.
  • Handle guest complaints in a professional and courteous manner, ensuring guest satisfaction and resolving issues promptly.
  • Maintain a clean and organized workspace, adhering to hotel standards and procedures.
  • Report maintenance deficiencies and handle guest requests or complaints in a timely and efficient manner.
  • Ensure the confidentiality and security of all guest rooms, adhering to hotel policies and procedures.
Requirements
  • Minimum one year cleaning experience, with previous hotel experience preferred.
  • Ability to communicate effectively with guests, management, and co-workers to their understanding.
  • Knowledge of proper chemical handling and safety procedures.
  • Bilingual English/Spanish a plus, with knowledge of local activities and attractions appropriate for clientele.
About Us

Shaner Hotels is a leading hospitality owner-operator and management company, with a portfolio of over 65 properties across 14 states and four countries. We offer a range of services for investors, hotel owners, and brands, including hotel development, design and construction, e-commerce, and revenue management.



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