Senior Systems Administrator
2 days ago
We are seeking a highly skilled and experienced Sr. Systems Administrator to join our team at OUC. As a key member of our Digital & Technology department, you will be responsible for ensuring the stability and availability of our customer interactive portals, including WEB and IVR self-service infrastructure.
Key Responsibilities:- Perform application-level administration of OUC's customer interactive portals
- Review and monitor system availability and take corrective actions when necessary
- Provide technical analysis of system-related problems and provide resolution options
- Run, interpret, and address system diagnostic and alert reports
- Report metric data to Management and prepare periodic metric reports
- Bachelor's degree in information technology/management information systems, Web System Administration, or Cyber-Security
- Minimum of seven (7) years of experience in supporting IBM WebSphere and IBM Security Verify Access or similar solutions in a production environment
- Working knowledge of system administration, applying vendor-provided patches, production deployments, and troubleshooting
- Prior experience with Interactive Voice Response (IVR) system administration preferred (or similar technologies)
- Prior experience with IBM Web self-service portal infrastructure preferred (or similar technologies)
- Competitive compensation and benefits package
- Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period
- OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
- Generous paid vacation, holidays, and sick time
- Paid parental leave
- Wellness incentives and free access to all on-site OUC fitness facilities
Reliable Plaza, 100 W. Anderson St. Orlando, FL 32801
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