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Senior Systems Administrator

2 months ago

Orlando, Florida, United States OUC Full time
Job Title: Senior Systems Administrator - WEB/IVR

OUC is seeking a highly skilled Senior Systems Administrator to join our Digital & Technology team. As a key member of our team, you will be responsible for ensuring the stability and availability of our customer interactive portals, including WEB and IVR self-service infrastructure.

Key Responsibilities:
  • Perform application-level administration of OUC's customer interactive portals
  • Review and monitor system availability and take corrective actions when necessary
  • Collaborate with cross-functional teams to identify and resolve technical issues
  • Develop and maintain technical documentation and procedures
  • Stay up-to-date with industry trends and emerging technologies
Requirements:
  • Bachelor's degree in Computer Science or related field
  • Minimum 7 years of experience in systems administration, with a focus on WEB and IVR self-service infrastructure
  • Strong knowledge of system administration, patch management, and troubleshooting
  • Experience with IBM WebSphere and IBM Security Verify Access or similar solutions
  • Excellent communication and problem-solving skills
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
How to Apply:

If you are a motivated and experienced systems administrator looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].