Senior Client Accounts Specialist
4 days ago
We are a leading law firm, Holland & Knight, where professionals strive to achieve excellence in their work. Our team is dedicated to delivering exceptional results, and we are seeking a skilled Senior Client Accounts Specialist to join us.
Key Responsibilities:- Collaborate with attorneys, assistants, and clients to resolve collection-related issues.
- Manage attorney assignments, monitor and resolve aged invoices, credit balances, and unbilled work.
- Communicate with clients via email, phone, and mail to resolve non-payment issues.
- Assist with training new hires and participate in process improvement initiatives.
- Report to leadership on delinquent collections and at-risk inventory.
- 5-7 years of experience in a professional environment or 2-3 years as a Client Accounts Specialist.
- Self-motivated and highly professional with excellent organizational, problem-solving, and time management skills.
- Excellent communication and interpersonal skills with the ability to use good judgment.
- Proficient knowledge of accounting functions and advanced MS Office skills.
Holland & Knight offers a comprehensive benefits package, including generous paid time off, eleven paid holidays, and comprehensive medical, dental, and vision plans. We also offer life and AD&D insurance, short and long-term disability insurance, and tax-advantaged accounts for health care expenses.
We are committed to hiring and retaining a diverse workforce and are proud to be an Equal Opportunity Employer. Personal information collected from applicants will be used for recruitment and employment purposes only.
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