Customer Service Representative Bellevue NE Position
6 days ago
We are seeking a highly skilled Customer Service Representative to join our team in Bellevue, NE. As the first point of contact for our residents, you will be responsible for providing exceptional customer service and ensuring that all maintenance requests are handled efficiently and effectively.
Key Responsibilities:
- Manage information and materials by inputting data into databases, typing documents as needed, and maintaining accurate records.
- Create and distribute operational reports as required.
- Coordinate office supplies and ensure seamless communication within the department.
- Assist in scheduling maintenance work orders and arranging appointments with contractors.
- Provide top-notch customer service by receiving and assisting visitors to the department.
- Conduct courtesy follow-up calls on maintenance work orders.
- Maintain filing operations and keep department areas clean and organized.
- Contribute to team effort by assisting in other office duties as requested by management.
- Attend and participate in staff meetings.
Requirements:
- High School Graduate or equivalent.
- Minimum two years previous general office experience preferred.
- Knowledge and/or experience of the military culture preferred.
What We Offer:
- Competitive estimated salary range: $45,000 - $55,000 per year, depending on experience.
- Benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Ongoing training and development opportunities to enhance your skills and knowledge.
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