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Loan Servicing Specialist
2 months ago
We are seeking a highly skilled and detail-oriented Loan Servicing Specialist to join our team at Mountain West Bank. As a key member of our loan servicing team, you will be responsible for performing routine duties related to booking, assembling, and verifying the accuracy of consumer and commercial loan documentation.
Key Responsibilities- Loan Documentation: Prepare SBA loan documentation and change in terms with accuracy and within the department turn time standards of receipt of a completed loan request.
- Loan Booking: Book all types of SBA loans and change in terms within 24 hours of receipt with accuracy.
- Loan Maintenance: Perform loan maintenance and complete research requests for SBA loans.
- Payment Processing: Process payments, setup and change AFTs, correct and reverse loan payments.
- Loan Payoffs: Process SBA loan payoffs.
- Collateral Release: Process and document release of collateral as approved.
- File Management: Work assigned pending and filing weekly, following up on all required items.
- File Review: Conduct review of SBA loan files, assemble files and notate, follow-up, and track exceptions.
- Research and Correction: Research unposted and WIP/GL items making necessary corrections to loans.
- Reporting: Complete necessary tasks for HMDA LAR & CRA reporting.
- Special Projects: Work on required reporting and special projects as assigned.
- Training and Development: Cross-train others.
- Customer Service: Provide prompt, knowledgeable, and friendly customer service to internal and external customers.
We are looking for a highly motivated and organized individual with a strong attention to detail and excellent communication skills. The ideal candidate will have:
- High School Diploma or Equivalent: Required.
- 2+ Years of Experience in Loan Policies, Procedures, and Documentation: Required.
- Knowledge of Banking Policies and Procedures: Required.
- Thorough Understanding of Required Documentation and Signature Requirements: Required.
- Thorough Understanding of Title Reports and Proper Vesting: Required.
- Ability to Multi-Task and Handle Complex Tasks Efficiently: Required.
- Strong Organizational and Time Management Skills: Required.
- Strong Attention to Detail: Required.
- Ability to Work in a Fast-Paced Environment: Required.
- Excellent Internal and External Customer Service Skills: Required.
- Well-Developed Written and Verbal Communication Skills: Required.
