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Customer Service Representative

1 month ago

Allentown, Pennsylvania, United States Royal Home Care Full time

Royal Home Care Services, Inc. is seeking a skilled customer service professional to drive client satisfaction and success. Key responsibilities include visiting clients, addressing concerns, communicating with management, and maintaining extensive product knowledge. The ideal candidate will be bilingual and possess excellent written and verbal communication skills. Responsibilities include:

  • Providing exceptional customer service to clients and caregivers
  • Communicating effectively with management and staff
  • Maintaining accurate records and reports
  • Assisting with home care visits and scheduling
  • Developing and implementing solutions to client concerns

About Royal Home Care Services, Inc.: Royal Home Care is a dedicated home care organization serving individuals with fragile, intellectually disabled, and personal care needs. Benefits include medical, dental, vision, profit sharing, paid time off, life insurance, and bonuses.