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Technical Service Specialist

2 months ago

Sacramento, California, United States Everi Full time
Technical Service Specialist - Gaming Solutions

Department: Field Service

Employment Type: Full Time

Location: California

Reporting To: Field Services Supervisor

Overview

If you have a passion for hands-on work and a desire to enhance your technical abilities, we invite you to join Everi's dynamic and supportive team. We value diverse backgrounds and encourage all individuals to consider this opportunity.

Key Responsibilities:
  • Deliver exceptional customer service to ensure client satisfaction.
  • Install, modify, repair, and update Everi products at various locations.
  • Regularly check in with clients and monitor devices to guarantee optimal performance, identifying and resolving any issues that may arise. Comprehensive training and support will be provided as necessary.
Qualifications:
  • High School Diploma or GED required.
  • Gaming License (assistance provided upon hiring).
  • Willingness to work overtime, weekends, evenings, and holidays as required.
  • Self-motivated individual eager to learn and work independently while contributing to a collaborative team environment (post-training).
  • Physical capability to handle heavy equipment.
  • Background in networking or technical fields is advantageous.
  • Basic proficiency in Excel for data entry and documentation.
Why Choose Everi?
  • Comprehensive benefits package including Medical, Dental, Vision, 401k with company match, life insurance, maternity and paternity leave, adoption assistance, pet insurance, gym reimbursement, and more.
  • Discretionary Time Off (DTO) policy - enjoy flexibility without the constraints of traditional leave systems, promoting well-being and productivity.
  • Recognized as a Top Workplace in 2022, Everi has received multiple awards for its positive workplace culture and employee satisfaction.
About Everi: Everi is dedicated to fostering innovation and creativity while upholding a culture of respect and transparency. We are proud to be the gaming industry's leading provider of financial technology, loyalty solutions, games, and intelligence solutions.

Everi is an Equal Opportunity Employer, committed to providing equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, marital status, or any other characteristic protected by law.