Case Manager Supervisor, Wraparound Program Lead

4 weeks ago

Baton Rouge, Louisiana, United States AMIkids Full time
Job Summary

The Case Manager Supervisor, Wraparound Program Lead, is responsible for overseeing the Wraparound process for families served in the program. This role ensures the integrity and fidelity of the Wraparound Services Model, complying with local, State, and Federal regulatory requirements.

Key Responsibilities
  • Ensure all Family Youth & Transition services adhere to corporate and program-specific policies, procedures, and contractual regulations.
  • Direct the coordination and implementation of Family Youth & Transition services and the Wraparound program.
  • Monitor and ensure compliance with quality assurance, Medicaid, AMIkids Personal Growth Model (APGM), Wraparound Fidelity, and other related standards.
  • Assist the Program Director with hiring and training personnel, researching and delivering instructional materials as needed.
  • Supervise and evaluate the performance and ongoing development of Case Management Staff.
  • Plan and schedule meetings, conferences, and travel schedules to maintain staff schedules.
  • Ensure service and treatment are delivered from a strength-based framework, customized to meet individualized needs of youth and are culturally competent.
  • Maintain information regarding the environment of current services to ensure a flexible, responsive, culturally competent service delivery system.
  • Coordinate and facilitate Family Team Conferences to achieve consensus among family and other participants in developing an appropriate plan based on the needs of the families.
  • Foster and maintain ongoing relationships with family members, providers, and identified resources to call on others to implement client plans and act as a liaison between program and external resources.
  • Meet with families in their home environment or other approved location.
  • Maintain Confidentiality and HIPPA regulations.
  • Operate program vehicles as required in accordance with the transportation policy.
  • Attend required training/professional development events and maintain appropriate certification(s) and license(s).
  • Attend and maintain appropriate crisis intervention and physical restraint training and certification as defined by state and contract requirements.
  • Attend and maintain CPR and First Aid certification by nationally recognized organization.
  • Assist with special projects and other duties as assigned.
Requirements
  • Bachelor's degree in Psychology, Human Services, Social Work, or related field; Master's preferred.
  • Minimum one-year related experience, working with families and children; Wraparound experience preferred.
  • Supervisor experience preferred.
  • Intermediate Microsoft Office experience.

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