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Lead Valet Parking Supervisor

1 month ago

Baton Rouge, Louisiana, United States Parking Management Services Full time
About the Role

We are seeking a highly skilled and experienced Valet Parking Supervisor to join our team at Parking Management Company. As a Valet Parking Supervisor, you will be responsible for leading a team of valets and ensuring that our guests receive exceptional service.

Key Responsibilities
  • Manage and direct the parking operation and staff
  • Handle guest-related concerns and questions
  • Ensure associates follow proper attendance and timekeeping procedures
  • Conduct required staff meetings and communicate daily information
  • Maintain a work-friendly atmosphere and team environment
  • Communicate effectively with associates, guests, and managers
  • Conduct proper tip handling and reporting
  • Anticipate guest needs and resolve issues proactively
  • Supervise valet team to ensure proper key handling and safe parking/retrieval of vehicles
  • Follow proper procedures for associate or guest incidents/accidents
  • Maintain a safe environment for associates and guests
Requirements
  • At least 18 years old
  • Customer service experience
  • Basic math skills
  • Valid driver's license
  • Ability to pass background and motor vehicle record checks
  • Ability to run, retrieve vehicles, and lift luggage up to 50 pounds
  • Leadership skills and ability to lead a team
  • Ability to drive a standard (stick-shift) vehicle
What We Offer
  • Competitive salary commensurate with experience
  • Opportunity to work in a fast-paced, dynamic environment and make a significant impact on the guest experience
  • Chance to lead and develop a team of talented valets and contribute to the overall success of our hospitality operations
  • Professional development opportunities, including training, conferences, and mentorship programs
How to Apply

If you are a motivated and customer-focused individual with a passion for leading a team, we encourage you to apply for this exciting opportunity. Please submit your application through our website.