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Client Care Representative

2 months ago

Kalispell Rd Florida USA, United States Kalispell Ford Full time
About the Role

We are seeking a highly skilled and customer-focused Client Care Specialist to join our Sales Team at Kalispell Ford. As a key member of our team, you will play a vital role in providing exceptional guest experiences and driving sales growth.

Key Responsibilities
  • Guest Engagement: Develop and maintain strong relationships with guests, ensuring their needs are met and exceeded.
  • Appointment Coordination: Schedule and confirm appointments with guests, ensuring a seamless experience.
  • Communication: Respond to guest inquiries in a timely and professional manner, using provided scripts and guidelines.
  • Team Collaboration: Work closely with sales consultants and managers to ensure a cohesive and effective sales process.
  • Administrative Tasks: Maintain accurate records, reports, and data entry as required.
Requirements
  • Education: High school diploma or equivalent required.
  • Skills: Strong communication, organizational, and time management skills.
  • Experience: Previous customer service or sales experience preferred.
  • Personal Qualities: Positive attitude, strong work ethic, and ability to work in a fast-paced environment.
What We Offer
  • Competitive Salary: $40,000-$50,000 per year, including bonuses.
  • Benefits: 401(k) coordination and matching, medical, dental, and vision insurance.
  • Opportunities for Advancement: Career growth and opportunities for advancement within the company.