Emergency Response Coordinator
4 weeks ago
Job Summary
We are seeking a skilled Emergency Response Coordinator to join our team at AMR Corp. As an Emergency Response Coordinator, you will be responsible for responding to emergency and non-emergency calls for ambulance and transportation services.
Key Responsibilities
- Monitor and respond to calls and emails using established call handling protocols.
- Schedule, assign, review, and route transportation requests.
- Clearly document communications following protocols and processes.
- Effectively communicate trip data, including confirmations, routing time, issues, and performance.
- Work collaboratively with allied health and public safety personnel.
Requirements
- High school diploma or equivalent.
- Some work experience in dispatch or routing calls in customer service.
About AMR Corp.
AMR Corp. is a leading provider of emergency and patient relocation services. Our team delivers compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. We are committed to providing excellent customer support and care to our customers.
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