Team Lead

7 days ago


Philadelphia, Pennsylvania, United States McDonald's Full time


Job Summary: As a Department Manager at McDonald's, you will be responsible for leading a department every week, ensuring customers receive a fast, accurate, and friendly experience every visit. You will delegate tasks to your team, follow up, and report results back to your team and other managers.


Key Responsibilities:

  • Lead a department every week, setting goals and objectives to achieve high-quality results.
  • Ensure customers receive a fast, accurate, and friendly experience every visit, meeting or exceeding customer satisfaction standards.
  • Delegate tasks to your team, providing clear instructions and expectations, and follow up to ensure tasks are completed on time.
  • Report results back to your team and other managers, providing regular updates on department performance.
  • Collaborate with other departments to achieve business objectives, sharing best practices and expertise.


Requirements:

  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong attention to detail, with a focus on quality and customer satisfaction.

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