Customer Service Expert
6 days ago
U-Haul is a leading provider of moving and storage solutions, dedicated to helping people relocate with ease. Our team of professionals is committed to delivering exceptional customer service, ensuring that our customers have a smooth and stress-free experience.
Job SummaryWe are seeking a highly motivated Customer Service Representative to join our team in Roseville, Michigan. As a Customer Service Representative, you will be the face of U-Haul, interacting with customers, answering their queries, and providing them with assistance throughout their journey.
Key Responsibilities- Assist customers with U-Haul products and services, both inside and outside the center.
- Use smartphone-based technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Valid driver's license and ability to maintain a good driving record.
- High school diploma or equivalent.
- Ability to work in different weather conditions.
- Ability to work on weekends, holidays, etc.
The estimated salary for this position is $13.00 per hour, offering a competitive compensation package. In addition, we offer a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement program, health insurance & prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
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