Customer Experience Specialist

1 week ago


Roseville, Michigan, United States Tailored Brands Inc Full time
Join Our Team
K&G Fashion Superstore is a dynamic and growing company looking for talented individuals to join our team. As a Retail Sales Associate, you will play a key role in delivering exceptional customer experiences and driving sales growth.

About the Role
We are seeking a highly motivated and customer-focused individual to join our team in Roseville, Michigan. The ideal candidate will have excellent communication and interpersonal skills, be able to work well under pressure, and possess a strong passion for sales and customer service.

Key Responsibilities
• Provide exceptional customer service and respond to customer inquiries
• Handle customer purchases, returns, exchanges, and store credits
• Assist customers with product knowledge and make recommendations
• Maintain store layout and merchandising displays
• Monitor floor stock and replenish merchandise as needed

What We Offer
We offer a competitive hourly rate, flexible scheduling, and opportunities for growth and development. Additionally, we provide a generous employee discount on first purchase and ongoing discounts on purchases made at any Tailored Brands store.

Requirements
To be successful in this role, you must have excellent customer service skills, the ability to work well with others, and be able to stand and walk for long periods of time. You should also be able to lift up to 50 lbs.

Work Environment
We celebrate diversity and provide equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Salary
The estimated salary for this role is $14-$17 per hour, depending on experience.

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