Customer Service Representative

6 days ago


Roseville, Michigan, United States Burlington Full time

Become a Customer Service Representative - Store Safety at Burlington Stores, Inc. and contribute to creating a secure shopping environment.

The ideal candidate will have 1+ years of experience in customer service, hospitality, retail, AP/LP, or Operations and be able to work a flexible schedule, including nights, weekends, and holidays.

A salary of $13-$14 per hour is offered based on location and experience.

Job Overview

This role involves working in a fast-paced, high-pressure environment, requiring strong communication skills and attention to detail.

  • Exhibit confidence, positive attitude, and expertise in store shortage reduction programs.
  • Maintain discipline and awareness of surroundings while monitoring the entrance for the entire duration of every shift.
Key Responsibilities
  • Identify and report theft incidents and/or suspicious subjects to your Manager on Duty once identified.
  • Provide support in training associates on shortage reduction programs and processes.
  • Role-model safety as a top priority and address any unsafe practices promptly.
Requirements

The ideal candidate will have excellent communication skills and leadership abilities, with the ability to work in a team environment.



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