Wildlife Exclusion Specialist

1 week ago

Grand Rapids, Michigan, United States Critter Control Full time
Job Title: Wildlife Repair/Exclusion Technician

Overview:

Critter Control Operations is seeking a skilled and dedicated Wildlife Exclusion/Repair Service Technician to join our team. This role is vital in ensuring the safe and effective exclusion of wildlife from residential and commercial properties, along with performing necessary repairs to prevent future intrusions.

Responsibilities:

  • Perform interior and exterior inspections of customers' properties to identify wildlife entry points and potential vulnerabilities.
  • Install preventative exclusion materials such as screens, chimney caps, vent covers, and other barriers to prevent wildlife access.
  • Conduct minor repairs to roofs, siding, foundations, and other areas where wildlife may gain entry.
  • Utilize trapping and relocation techniques to safely remove wildlife from properties.
  • Maintain accurate records of services performed, materials used, and customer interactions.
  • Provide detailed reports and review completed scope of work with customers.
  • Collaborate with sales and customer service teams to ensure a seamless customer experience.
  • Follow up with customers to ensure satisfaction with services provided and address any ongoing concerns.

Qualifications:

  • High school diploma or equivalent; college degree is a plus.
  • Valid drivers license.
  • Proven experience in construction, carpentry, roofing, or other related fields.
  • Ability to work in the field independently.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in using several types of software and applications; experience with Salesforce is a plus.

Work Environment:

Candidates must be physically capable of safely performing the following job duties with or without reasonable accommodation.

  • Must be able to drive to various locations, often covering large territories.
  • Frequent walking, standing, and moving through diverse types of terrain, including uneven ground, stairs, roofs, and sometimes slippery or muddy areas.
  • Ability to work outdoors in various weather conditions (extreme heat, extreme cold, rain, snow, etc.).
  • Must have the ability to climb stairs and ladders safely.
  • Must be able to crouch, kneel, bend, and stretch frequently.
  • Capability to carry and use equipment necessary for inspections and minor control measures (Traps, ladders, inspection tools, etc).
  • Ability to lift and carry up to 50 pounds regularly.
  • Clear verbal communication skills to interact effectively with clients and team members.

Benefits:

  • Competitive hourly range: $22-$29.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • 401k with generous match, Employee Stock Purchase Plan (ESPP).
  • 6 Paid Holidays Annually.
  • PTO accrual based on tenure - 3 weeks beginning first full year.
  • Tuition reimbursement up to $5,250/year (federal max) OR free tuition on approved programs through Purdue Global.
  • Ongoing training and professional development opportunities.
  • Supportive team environment with a focus on work-life balance.
  • Opportunities for career advancement within the Rollins Family of Brands.

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