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Sales Account Representative

2 months ago


Cleveland, Ohio, United States Hilti Corporation Full time

Role Overview: The primary objective of this position is to oversee and manage a Hilti Store, aiming to enhance walk-in sales and cater to smaller field accounts while delivering exceptional customer service with a 95% order fulfillment rate.

About Hilti: Hilti is at the forefront of innovation, enhancing productivity, safety, and sustainability within the global construction sector and beyond. We pride ourselves on fostering strong customer relationships that lead to solutions for a better future.

Key Responsibilities: This role entails:

  • Promoting the Hilti brand and selling our products and services.
  • Consulting with customers and prospects in a Hilti Store environment.
  • Managing inventory, sales documentation, and administrative tasks.
  • Maintaining the customer database and engaging directly with walk-in clients and local team members daily.

The successful candidate will ensure total customer satisfaction and promote the Hilti brand through effective operations and sales strategies.

Employee Development: Every employee is encouraged to participate in the 'Mentor as you Grow' program, designed by employees for employees.

Compensation and Benefits: Our Sales Account Representatives receive a competitive base salary of $46,500, with potential bonuses of up to 11.5% based on sales performance. Individual starting salaries may vary based on geography, experience, and education.

In addition to salary, we provide:

  • Comprehensive Medical/Dental/Vision coverage from day one.
  • 401(k) plan with dollar-for-dollar matching up to 6%, fully vested after one year.
  • Generous Paid Time Off and holidays, including two days dedicated to community service.
  • Paid parental leave, sabbaticals, and military leave.
  • Education reimbursement and student loan assistance.
  • Backup daycare services up to five days per year.
  • Life, accident, and disability insurance.
  • Employee Assistance Program (EAP) and company-sponsored wellness screenings.
  • Opportunities for career advancement and professional development across our global locations.

Qualifications: Candidates should possess:

  • Fluency in Spanish is preferred.
  • A High School Diploma or GED is required; a Bachelor's Degree or equivalent experience is preferred.
  • Previous experience in customer service and/or sales is advantageous.
  • Ability to adapt to a fast-paced, dynamic environment and lead change.
  • Excellent written, verbal, and presentation skills.
  • A drive to cultivate strong and sustainable customer relationships.

Willingness to relocate within 18-24 months is essential. After successfully completing the Hilti Store Representative Development Program, candidates may be required to move as part of our global sales and marketing organization.

Why Join Us? At Hilti, we recognize that our diverse workforce is our strength. We believe that a vibrant mix of individuals fosters innovation and productivity. Throughout your journey with us, you will collaborate with leaders who are passionate about personal development and helping others achieve their full potential.

Hilti, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.