Account Representative

5 days ago


Cleveland, Ohio, United States Total Quality Logistics Full time
About the Role

We are seeking a highly motivated and results-driven Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting and working with our established Sales Team to drive revenue growth.

Key Responsibilities:

  • Communicate effectively with the sales team and customers to build and maintain ongoing relationships
  • Manage daily shipment activities, resolving issues to ensure timely pickup and delivery
  • Work with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in our state-of-the-art systems
  • Collaborate with the support team to guarantee each shipment is serviced properly
  • Assist with billing and accounting responsibilities as needed
  • Become a subject matter expert for TQL's new transportation services

What We Offer:

  • A competitive base salary with uncapped commission opportunities
  • Paid relocation to our headquarters in Cincinnati, OH (optional)
  • Comprehensive health, dental, and vision coverage, including a plan that takes $0 out of your paycheck
  • A 401(k) plan with company match
  • Paid training and structured mentoring program
  • Career advancement opportunities with 75% of our sales managers promoted from within
  • A dynamic and supportive work environment

Requirements:

  • College degree preferred, but not required
  • Excellent communication and problem-solving skills
  • Ability to work with the latest technologies
  • An obsession for great customer service

Location: 6155 Rockside Road, Suite 115, Independence, OH 44131



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