Customer Service Representative
4 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer satisfaction.
Key Responsibilities:
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide product information and make recommendations to customers
- Upsell and cross-sell products to customers
- Collaborate with internal teams to resolve customer issues
- Meet or exceed customer satisfaction targets
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of Microsoft Office
- Ability to work a variety of shifts, including evenings and weekends
What We Offer:
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Flexible scheduling and work-life balance
- Comprehensive training and development programs
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application today.
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