Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our commercial and public sector clients.
Key Responsibilities:
- Handle inbound customer inquiries in a timely and professional manner
- Provide technical support and troubleshooting assistance to customers
- Assist customers with product and process-related inquiries
- Meet or exceed performance metrics and quality standards
Requirements:
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic knowledge of Microsoft Office Suite
What We Offer:
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
About MCI:
MCI is a leading provider of business process outsourcing services, with a commitment to delivering exceptional customer experiences. We are proud to be an equal opportunities employer and welcome applications from diverse candidates.
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