Customer Service Representative

4 weeks ago


Orange Park, Florida, United States MCI Military Recruitment Full time
Job Title: Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our commercial and public sector clients.

Key Responsibilities:

  • Handle inbound customer inquiries in a timely and professional manner
  • Provide technical support and troubleshooting assistance to customers
  • Assist customers with product and process-related inquiries
  • Meet or exceed performance metrics and quality standards

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of Microsoft Office Suite

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

About MCI:

MCI is a leading provider of business process outsourcing services, with a commitment to delivering exceptional customer experiences. We are proud to be an equal opportunities employer and welcome applications from diverse candidates.



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