Outpatient Pharmacy Manager
1 week ago
Under the direction of the Outpatient Pharmacy Operations Manager or Outpatient Pharmacy Director, this role is responsible for the management of all aspects of Pharmacy services at identified Outpatient Pharmacy location(s). Ensures compliance with Federal and State laws and regulations, Statewide Pharmacy Operations objectives, policies, and procedures. Responsible for day-to-day operations of assigned work area(s)/functions(s)/services(s). Provides supervision and direction to subordinate Outpatient Pharmacy Supervisor - Hourly, Pharmacist and non-pharmacist employees. Manages a pharmacy location(s). Performs the duties of all subordinate employees and other duties as required.
Essential Responsibilities:- Assists the Outpatient Pharmacy Operations Manager or Outpatient Pharmacy Director with the development and implementation of pharmacy strategic initiatives.
- Assists the Outpatient Pharmacy Operations Manager or Outpatient Pharmacy Director by providing supervision and direction of the pharmacy services/activities/functions, including drug distribution, drug education, pharmacist clinical activities, retail business expansion, performance measurements, regulatory compliance, employee development and multi-disciplinary team development.
- Manages departmental personnel and operational practices to ensure compliance with Federal and State laws and regulations, TJC, OSHA, SBOP, Statewide and Departmental policies and procedures.
- Collaborates with the Inpatient Pharmacy Management and Medical Group departments to provide continuity of care and compliance with applicable Federal and State laws and regulations governing hospitals. Sphere of influence includes Pharmacy Staff, Other Members of the Pharmacy Management Team, Providers, Department Administrators, and the Physicians-In-Charge.
- Provides personnel management activities (e.g. recruits, hires, trains and evaluates, and/or terminates subordinate hourly personnel). Completes/administers performance evaluations and ensures adherence to departmental plan for completion of performance evaluations Develops/oversees processes to ensure the department meets HR compliance expectations for evaluations. Works with Human Resources in handling employee grievances. Responsible for the preparation and assignment of department staffs work schedules and assignments. Prepares and/or approves the biweekly payroll. Provides regular communication and feedback to the staff. Assists the Outpatient Pharmacy Operations Manager or Outpatient Pharmacy Director to monitor personnel utilization in accordance with operating budget and adheres to the personnel justification process for the department.
- Develops departmental budget in conjunction with Outpatient Pharmacy Operations Manager and/or Outpatient Pharmacy Director. May work with local Finance on departmental budget. Responsible for all financial performance targets in pharmacy.
- Participates in designing, implementing and evaluating systems, processes and methods designed to enhance quality, improve service, and enhance cost effectiveness.
- Responsible for all service measures in department.
- Assists the Outpatient Pharmacy Operations Manager or Outpatient Pharmacy Director to collaborate with providers, department heads, and the Outpatient Pharmacy Director to implement, evaluate and improve quality management programs.
- Provides resolution to service complaints by Health Plan members, other Kaiser health care professionals, department heads, and employees.
- Administers organizational and department policies and procedures on a day-to-day basis.
- Performs the duties of all subordinate employees and other duties as required.
- Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
- Based on operational needs.
Experience
- N/A
Education
- B.S. in Pharmacy OR Pharm. D required.
License, Certification, Registration
- Pharmacist License (California)
- Ability to demonstrate and apply knowledge of contemporary outpatient pharmacy operations principles and standards, including clinical, professional, legal, business, and public relations aspects.
- Must have a working knowledge of applicable Federal and State pharmacy regulations.
- Ability to extract pertinent information from patients, or other sources, to apply to the patients medical management plan.
- Demonstrated abilities and skills in pharmacy business management, customer problem resolution, leadership and supervision.
- Must possess self-initiative, innovative and collaborative skills.
- Ability to demonstrate proficiency in oral and written English-speaking communication skills.
- Proficiency in various databases and other computer usage.
- Must pass background check.
- Must be able to work in a Labor/Management Partnership environment.
- Pharm. D preferred.
- Previous experience or courses completed, in pharmacy business management or related subjects preferred.
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