Customer Service Advisors
1 day ago
We are seeking highly skilled and customer-focused individuals to join our team as Customer Service Representatives. In this role, you will be responsible for providing exceptional support to our clients and their customers.
- You will respond to internal/external customer calls, emails, and other forms of communication in a professional and timely manner.
- Research questions and/or issues to identify causes and solutions, and communicate answers and solutions to customers verbally and/or in writing.
- Utilize multiple computer systems, applications, and procedure tools to access and identify information, and navigate these systems efficiently.
Responsibilities:
- Assist other departments within operations depending on business needs.
- Collaborate with teammates and internal/external customers to create solutions for different customer issues and situations.
Requirements:
- A high school diploma or general education degree (GED) is required.
- At least 1+ year of related customer service/customer-facing experience or office experience is necessary.
- A strong customer service orientation and mathematical skills are essential.
- Proficiency in the use of Microsoft Office Suite is required.
- Skill in solving practical problems and dealing with various situations is also necessary.
Estimated Salary: $40,000 - $60,000 per year, depending on location and experience.
The Palmer Group offers a dynamic work environment with opportunities for growth and development. If you are passionate about delivering excellent customer service and working in a fast-paced team, we encourage you to apply.
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