Customer Care Representative
1 day ago
At Valvoline Instant Oil Change, we are committed to hiring talented individuals who share our passion for delivering exceptional customer experiences. As a Customer Service Advisor, you will have the opportunity to make a real difference in the lives of our customers and contribute to the growth and success of our organization.
About the Role:- In this dynamic role, you will be responsible for interacting with customers, answering their questions, and resolving any issues they may encounter.
- With comprehensive training, you will gain a deep understanding of our products and services, including oil change options and additional services based on manufacturer recommendations.
- As a Customer Service Advisor, you will strive to create lasting impressions and build trust with our customers by delivering outstanding service and meeting their needs efficiently.
- We are seeking individuals with excellent communication skills, a positive attitude, and a willingness to learn and grow.
- You should be able to work effectively in a fast-paced environment, maintain a high level of productivity, and meet deadlines while providing exceptional customer service.
- A strong commitment to teamwork and a customer-centric approach is essential for this role.
- Please note that occasional lifting up to 50 pounds and full mobility, including the ability to work with hands above your head, are required for this position.
- Competitive pay and flexible work schedule
- Comprehensive training to equip you with the necessary skills and knowledge
- Paid biweekly, company-provided uniforms and tools, and opportunities for advancement
- A supportive and inclusive work environment where we promote from within
- No late evenings, paid time off, and holidays, as well as medical, dental, vision, and 401(k) savings plans
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