Service Advisor

1 day ago


Des Moines, Iowa, United States Valvoline Instant Oil Change Full time
Valvoline Instant Oil Change: A Dynamic Career Opportunity

We are seeking a highly skilled Customer Service Advisor to join our team at Valvoline Instant Oil Change. As a key member of our staff, you will play a crucial role in delivering exceptional customer experiences and ensuring the highest level of satisfaction for our clients.

About the Role:
  • As a Customer Service Advisor, you will be responsible for providing personalized assistance to customers, answering their queries, and resolving any issues they may encounter.
  • You will also be expected to maintain a thorough knowledge of our products and services, including oil change options and additional services based on manufacturer recommendations.
  • Your goal will be to build trust and loyalty with our customers by delivering outstanding service and creating lasting impressions.
Requirements:
  • We are looking for individuals who possess excellent interpersonal and oral communication skills, with the ability to work effectively in a fast-paced environment.
  • You should be friendly, approachable, and willing to go above and beyond to ensure customer satisfaction.
  • A strong eagerness to learn and grow is essential, as you will receive comprehensive training to prepare you for this role.
  • Please note that occasional lifting up to 50 pounds and full mobility, including the ability to work with hands above your head, are required for this position.
Benefits:
  • Competitive pay and flexible work schedule
  • On-the-job training to equip you with the necessary skills and knowledge
  • Paid biweekly, company-provided uniforms and tools, and opportunities for advancement
  • A supportive and inclusive work environment where we promote from within
  • No late evenings, paid time off, and holidays, as well as medical, dental, vision, and 401(k) savings plans

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