Family Support Specialist

4 days ago


Battle Creek, Michigan, United States Kentucky Personnel Cabinet Full time
Job Summary

We are seeking a highly motivated and detail-oriented Family Support Specialist to join our team at the Kentucky Department for Community Based Services. As a Family Support Specialist, you will play a critical role in helping individuals and families access public assistance programs and services.

Key Responsibilities
  • Conduct interviews with clients to determine eligibility for public assistance programs
  • Gather and review required documentation to support eligibility determinations
  • Participate in training and mentoring programs to enhance skills and knowledge
  • Track processing deadlines and case activity to ensure timely case resolution
  • Identify and refer clients to community resources and services
  • Enter case information into computer systems and maintain accurate records
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Administrative experience or experience working with public assistance programs
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and meet deadlines
  • Willingness to work as part of a team
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and supportive work environment


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